Hospital FAQs
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Where is your clinic located?
We are conveniently located on Route 230, also called East Harrisburg Pike, approximately 1/2 mile west of the Toll House Road Exit off SR 283. Our address is 2164 East…
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What are your hours of operation?
Starting December 2, 2024, our updated office hours will be: Monday–Thursday: 7:30 AM – 7:30 PM Friday: 7:30 AM – 5:30 PM Saturday & Sunday: Closed
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Do you offer any payment plans?
Financing is available at http://carecredit.com
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard Discover CareCredit We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
Give us a call at 717-944-5863.
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Can my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
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Can I have a copy of my pet’s rabies certificate and proof of vaccinations sent to the kennel where my pet will be staying?
We’d be happy to send proof of vaccination to your pet’s kennel. Let us know the email or fax number and we will take care of the rest.
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My pet is a handful. Can I pay my bill in the exam room so I don’t have to wait in the lobby after the exam is over?
Sure! Just let us know your preference. Londonderry Animal Hospital is Low Stress Handling Certified and our team is dedicated to making the veterinary experience as smooth as possible for…
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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
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Does my pet have to get a rabies vaccination?
Pennsylvania law requires dogs and cats to be vaccinated against rabies. Rabies vaccination for pets helps protect both pets and people from this deadly disease.